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A software security breach at your venue can be costly - here's how venue management software can help.
According to the National Cyber Security Alliance, 60% of small businesses go out of business within six months after suffering a cyber attack. Moreover, IBM estimates that the average cost of a data breach in 2020 was $3.86 million USD per incident. To keep your venue safe from attacks and unauthorised access, your venue management software needs to have strong online security measures. This way, you can better protect your venue's sensitive information from breaches and other cyber threats.
The Link Between Online Security and Venue Management Software
Venues need to handle private information about attendees, like their names, emails, phone numbers, job status, and any disabilities that may need to be considered. This personal data is a valuable resource for hackers, therefore it is essential to protect it. As awareness around this issue increases, venues are becoming more proactive in safeguarding this sensitive information.
it is essential to ensure the online security of data relating to any on-site events and attending delegates. Investigate the security policies of your shortlisted venue software provider to determine if they have comprehensive protocols in place that reduce the risk of a breach. Staying ahead of potential threats will provide you with greater peace of mind.
Security Factors to Consider When Choosing Venue Management Software |
Data Encryption |
Protection Against Attacks |
Regular Security Updates |
Data encryption helps to protect venue data from potential breaches and unauthorised access. It involves using algorithms to scramble sensitive data, making it unreadable and inaccessible to anyone without the appropriate decryption key. By ensuring your venue management software uses strong encryption methods, you can rest assured knowing your venue’s sensitive information is secure and can only be accessed by those with permission. |
Protecting against malicious attacks is also essential when investing in online security and selecting venue management software. Malicious actors often target venue systems to gain access to data or disrupt operations. To protect against these threats, your venue management system needs to incorporate firewalls, antivirus software, intrusion detection systems and other security protocols designed to block attempts at accessing venue data or disrupting operations. |
Venue managers should also ensure all users are running the latest version of the venue management software. For cloud-based venue software, this will happen automatically. |
Security Questions to Ask When Choosing Venue Software
Ensuring your venue management software is secure is important, but it can be overwhelming to know where to start. To make things easier, here are some important questions to ask shortlisted venue software providers about data security.
Is Your Venue Software PCI-Compliant?
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Good cloud-based venue management software is PCI-DSS level 1 compliant, which means it meets the highest standards for handling sensitive data. It also utilises built-in encryption algorithms and user authentication protocols to ensure data remains secure both in transit and at rest. To ensure help is available for any security matters, venue management software should include 24/7 support capabilities. Being able to access technical assistance at any time ensures you can take full advantage of all software features and capabilities without worrying about outages or other security issues. |
How Do You Protect My Data?
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Secure your event data by ensuring the highest level of encryption protocols are in place. Investigate what measures have been taken to encrypt stored information as well as transmitted (in transit) between server and client, such as HTTPS and AES technology. This will protect against unauthorised access or unwanted manipulation of critical information for maximum peace of mind when selecting venue management software. |
Where Is My Data Stored?
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To ensure secure venue management procedures, always be aware of the data security measures enforced by your software provider. If, for example, you have data collected from Europe that may be stored on US-based servers, make sure all privacy shield terms apply to guarantee privacy under EU standards. Ask about the cloud server’s physical location and confirm it abides by data protection regulations for added protection of sensitive data. Lastly, verify who has access to such servers as well as what sorts of security protocols are employed for maximum safety assurance. |
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You may want to enquire about how venue software is accessed on the provider’s side, and how accessibility to client data is managed.
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Investing in Safe and Secure Venue Software
When choosing venue management software, it's important to keep security in mind. Take a look at its features and ensure they offer top-notch cybersecurity, like two-factor authentication for logins, encrypted data storage, and regular compliance checks.
By taking these extra steps, you can keep your information safe and maintain your venue's reputation.
