Q&A with Bill Quiseng, Customer Experience & CARE Expert
"When it comes to customers in customer service, it’s not about us - it’s always about them. They...
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"When it comes to customers in customer service, it’s not about us - it’s always about them. They...
Wherever you find yourself in the hospitality industry, the customer experience is the foundation...
QUICK LINKS Download the free Go Green Guide for Greater Sustainable Practices in Your Venue
If you’re an event manager, you know that the customer experience is one of the most important...
As a venue owner or operator, maximising the guest experience should be at the top of your priority...
December has arrived and the Christmas countdown is on. If you’re in Perth and in charge of the...
Good venue management comes with a side of chaos, challenges, and unexpected occurrences. As a...
Amidst the peak of the pandemic, Zoom became the new workplace. Calls replaced meetings, and...
Can you believe it’s come around so quickly? Christmas is just around the corner, which means it's...
As technology progresses and the world becomes more connected, more and more event managers are...
